In these conditions the following words shall have the following meanings:

"Company", "we", "us" or "our" means Elec-Mec (Wholesale) Limited (Company no: 02628126).

"Buyer", "you" or "your" means the company, firm, consumer or person who buys or agrees to buy the Goods and/or Services from the Company.

"Conditions" means the terms and conditions of sale set out in this document.

"Contract" means any contract for the sale of Goods and/or Services from the Company trading as Elec-Mec (Wholesale) Limited to the Buyer incorporating these Conditions.

"Goods" means the products, articles or things as described on the Quote, Order, Invoice, Delivery Note or Pro-Forma.

"Order" means any such written instruction that is set out on the Order to supply the Goods and/or Services incorporating these Conditions.

"Services" means services provided by the Company trading as Elec-Mec (Wholesale) Limited to the Buyer as described on the Order.
Any prices quoted by the Company are valid for a period of 30 days from date of quotation and may thereafter vary and be subject to change.
All Goods and Services must be paid for in full by the Buyer before arranging delivery. Payment must be in cleared funds.
Any delivery time or date stated on a quote, the Order or given verbally is given as an estimate only. Time of delivery is not of the essence. You are advised to commit to any installation schedule with your installer only once the Goods have been received and checked by you. We shall not be liable for any costs, direct or indirect loss of profits or other financial loss or damage incurred by you, your agents or any other third party due to an installation schedule committed to by you prior to the Goods being received, checked and accepted by you.

The delivery date will be confirmed to you when the Goods are available for delivery. If you are unable, for whatever reason, to take delivery of the Goods on the confirmed delivery date, we reserve the right to charge you for any subsequent deliveries.

We shall be entitled to make partial deliveries or deliveries by instalments. Each instalment shall be a separate agreement to which all the provisions of these Conditions shall apply. Signature of any delivery note by an agent, employee or representative of the Buyer shall be conclusive proof of delivery.

Our delivery vehicles are manned by the driver alone. Please therefore ensure suitable assistance is available to off-load any goods. Please note, our deliveries are made to convenient vehicular access points to your delivery address stated on the Sales Order.
The Company recommends that Customers ensure they have ordered sufficient quantities of tiles allowing for breakages/cuts/wastage since there can be no guarantee that the shade/batch can be matched for any subsequent orders.

Customers should seek advice from their installer regarding quantities ordered. Due to the manufacturing nature of tiles the Company cannot guarantee exact colour match to any samples provided/shown at the time of placing the order.

Excess non-stocked tiles are non-refundable.
Any Goods, which contains an asterisk (*) on the Quotation or Order or Invoice, is a special order & non-stocked item.

As such, we are unable to refund this item.

The lead time provided by our supplier is only indicative (the item may arrive sooner or later than originally indicated).

As with any other item collected/delivered, these items must be carefully inspected at the time of collection/delivery.

We must be notified of damages at the time of collection/delivery.

If the item arrives damaged to Elec-Mec, and you ask us to re-order it, the indicated lead time applies again, from our suppliers.
Ex-display Goods are sold as seen.

Ex-display Goods come with no warranties or guarantees.

Ex-display Goods are not refundable once collected or delivered.
You must carefully inspect the Goods and advise us of any damages, defects or shortages at the time of delivery or collection. We shall not be liable for any shortages or damaged or defective Goods after delivery or collection.

Signature of any delivery note by you or on your behalf confirming that you have examined the Goods shall be deemed conclusive proof that you have carefully inspected the Goods and accept them.
Any Goods accepted for return/cancellation will be subject to a minimum re-stocking/handling charge of 25%.

Special order or non-stocked Goods are not refundable.

Electrical Goods, including lamps are not refundable or exchangeable.

Goods for return will only be accepted in original packaging and in good condition.
It is the Buyer’s responsibility to confirm with their advisers that the Goods are suitable for any intended installation prior to purchase

It is the Buyer's responsibility to ensure that any installation using Goods supplied by the Company complies with all statutory regulations.

It is the Buyer's responsibility to ensure manufacturers' guidelines, instructions and troubleshooting procedures are followed.
We shall have no liability whatsoever for any failure to perform, or for any delay in the performance of any of our obligations under the Contract arising wholly or in part by reason for any factor beyond our reasonable control.
All contracts made between you and us shall be governed by English law and you shall submit to the jurisdiction of the English Courts. Any notice required to be given in writing under the Contract shall be given in writting addressed to Elec-Mec (Wholesale) Limited, 480 Honeypot Lane, Stanmore, Middlesex, HA7 1JR.

Elec-Mec (Wholesale) Limited, Company No: 02628126, Registered in England & Wales, © 2019 All rights reserved.